Plenary 3 April Kyle, Engaging the Community in Health Care: Relationships and Customer-Ownership (215) from indian full move 2015 Watch Video
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Description: April Kyle, VP of Behavioral Health Services,Southcentral Foundation, United States of AmericannPressures are mounting on health care organizations today to provide better care while also controlling costs. Engaging people in their own health care can both result in better health outcomes for patients, and ease the burden on the medical system. Southcentral Foundation (SCF)’s Nuka System of Care serves as an example of what can be achieved through a system transformation focused on customer-
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