Gainsight - Salesforce Service Cloud Widget for the Agent Console from gainsight salesforce Watch Video
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Description: Gainsight is the leader in Customer Success and has the only 100% native Force.com solution which lives inside of salesforce.com's Sales & Service Cloud.As a Salesforce ISV partner, Gainsight's Service Cloud integration demonstrates how Customer Success data is visible at the agent console level via a widget. nnNow, agent's have a complete view of their customer's health score, their adoption & engagement and they can create calls-to-action right from the widget.
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