Natalie Kurz - Conscious Uncoupling — Innovative Ways to Separate User Habits from User Needs from gsa gap Watch Video
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⏲ Duration: 15 min 19 sec ✓ Published: 30-Jun-2021
Description: Conscious Uncoupling — Innovative Ways to Separate User Habits from User NeedsnnWhen modernizing a legacy system, it’s easy to just recreate what exists—only a little better. This is an especially dangerous trap when the users equate what they need with what they already have. But what happens when your users don’t understand why they’re doing things a certain way? When their behavior is so ingrained that they can’t differentiate the what from the why?nnWhen trying to understand curr
Play Video: (Note: The default playback of the video is HD VERSION. If your browser is buffering the video slowly, please play the REGULAR MP4 VERSION or Open The Video below for better experience. Thank you!)